At best in Townsville we only try to list the best products and services in Townsville. I know what you are thinking, how do we do it? With our 40 point checklist below.
Each product or service we review undergoes rigorous testing and needs to pass a certain set of guidelines, but in the essence of full disclosure not all products and services that we review are reviewed by us.
We aim to give unbiased and honest reviews, so you can expect that we won’t give any special treatment to all products, services, or businesses. In writing our reviews, we try to cover the following factors:
- Experience – Master of their craft, based on years of quality experience and education
- Online History – A detailed research about the business’s website and other pages to check if they are keeping the webpages updated throughout the years.
- Ownership History – To see if the business is family-owned, LLC, Partnership, or sole proprietorship and corporation and it’s history.
- Exact Services – The exactness of the services offered by the business relative to their core industry.
- Special Features – Complementary services that have been offered by the businesses to its customers as a sign of good gesture. Like for professionals, it could be offering free case study, case evaluation, etc.
- Service Diversification – Variety of services offered by the businesses related to their field.
- Business Images – Original and authentic images that help customers learn about the business before using their service.
- Fake Images – This includes the usage of morphed, animated, and irrelevant images.
- Ownership Proof – Images of the license, permit, or any other documents that verify the authenticity of the ownership.
- Business Hours – Maximum operating hours in a day that benefits the customers.
- Less Operating Hours – Businesses with limited operating hours compared to other businesses present on the same listing.
- Social Media Presence -Verifying a business’s official pages on all social media platforms.
- Page Maintenance – Keeping all their social media platforms updated on a daily basis.
- Followers Ratio – Businesses with the highest followers/following ratio shows they have a good reputation among the people.
- Complete Info – The availability of complete and detailed information about all the aspects of the business on their official website.
- Online Chat – Having a website that is integrated with chatbots or live chat to connect with the customers and answer their queries right away.
- Online Appointment – Customers are provided with access to make appointments with the business or professionals online through their official website.
- Website Standard – Appearance and performance of the business’s website with information about all the recent updates.
- Emblem – Having a personalized, legitimate, creative and unique business logo.
- Contact Info – Furnishing accurate contact information such as Address, Phone Number, and Email ID.
- Copyright & License – Updating copyrights annually and proper maintenance of a legitimate license.
- Acknowledgements – ecognition about the business from a number of reliable third-party websites.
- Awards History – The history of awards and titles a business has won consecutively over the years.
- Multiple Awards – Numerous awards conferred to the business from multiple legitimate sources.
- Achievements – Number of milestones and acknowledgments such as making an appearance in the award honours list.
- bestintownsville.org Complaints – Complaints that bestintownsville.org receives about the business from the customers who used the services of the respective business.
- Response from Owner – The way the owner responds to a complaint from bestintownsville.org and other review sites.
- Fake Complaints – bestintownsville.org verifies the authenticity of the complaint and eliminates the fake ones.
- Lawsuit – Ongoing cases or lawsuits filed against the business or professionals. bestintownsville.org Complaints
Complaints that bestintownsville.org receives about the business from the customers who used the services of the respective business. - Response from Owner – The way the owner responds to a complaint from bestintownsville.org and other review sites.
- Fake Complaints – bestintownsville.org verifies the authenticity of the complaint and eliminates the fake ones.
- Lawsuit – Ongoing cases or lawsuits filed against the business or professionals.
- Legitimate Ratings – We check for the legitimacy of the reviews and ratings posted by the customers.
- Current Evaluation – Current evaluation involves the evaluation of Recent reviews means people are actively using the services of the business.
- Fake Reviews – Fake reviews are all over the internet. We make it a priority to check and eliminate such reviews.
- Reviewer’s Info – We analyze the identity and the background of the reviewers.
- Reviews Study – A thorough study of the reviews the business has got throughout the years.
- Responsiveness – How often the owner replies to the customer’s both good and bad reviews and feedbacks.
- Negative Reviews – Businesses with high negative reviews won’t be considered for the listing.
- Review Analysis – Specific reviews praising the skills of the team or thanking the professionals by mentioning their names.
- Reviews Accuracy – Reviews that describe the accuracy of the services offered by the business or the professional.